Customer Care

At Retrospect Clothes, our relationship with you is as important as the timeless pieces we curate. We believe an exceptional shopping experience should be seamless from the moment you discover us to the moment you wear your new garment. Our commitment is to provide service that reflects the same care, quality, and character found in everything we offer.

Our Promise of Quality

Every piece in our collection is chosen with intention. Before it is listed, each garment undergoes a meticulous inspection to ensure its authenticity, condition, and beauty meet our exacting standards. This is our promise: to deliver not just an item of clothing, but a piece of fashion history that you can wear with confidence and pride.

Your Satisfaction, Guaranteed

Your happiness is the measure of our success. Should your purchase not meet your expectations in any way, we warmly invite you to contact us. We are dedicated to making things right, whether through a simple return or finding the perfect solution together. Your complete satisfaction is our guarantee.

 

Help & Information

 

  • Ordering & Payment: Details on how to place an order and our available payment methods.

  • Returns & Exchanges: Our straightforward policy for when a piece isn't quite right.

  • Sizing Guide: Guidance to help you find the perfect fit before you buy.

  • Shipping Information: We proudly ship worldwide via tracked air mail, so you can follow your new treasure on its journey to you.

 

Get in Touch

 

We love hearing from our community. For any questions, thoughts, or inquiries about your order, please connect with us. We are here to assist you.

Email: hello@retrospectclothes.com

Social Media: Find us and say hello on Instagram and Facebook.

Our Service Hours Our dedicated team is available to assist you during the following hours. Please note all times are in Pacific Time (PT).

  • Monday – Friday: 7:00 AM to 3:00 PM PT

  • Saturday – Sunday: 7:00 AM to 1:00 PM PT